Terms and Conditions

3.1 You can browse and view the Platform as an unregistered user; however, you may be required to register on the Platform and create an account (Account) to access some features, such as the purchase of goods, services, and any other products (Goods).

3.2 You accept responsibility for any actions done by any person in your name or under your account or password. You should take all necessary steps to ensure that your password is kept confidential and secure. You are unauthorised to share your password with anyone else.

3.3 You agree to inform us immediately if you have any reason to believe that your password has become known to anyone else or is being used in an unauthorised manner.

3.4 You agree that you have provided accurate, up-to-date, and complete information about yourself to us. We are not responsible for any error made as a result of such information being inaccurate.

3.5 You agree to notify us of any changes in your information, such as updated credit card details or other critical personal information immediately once a change occurs. If you do not do so, we may terminate your account at our discretion.

3.6 You acknowledge that the group nature of the Course means that any information provided or otherwise shared by you with us or other students of the Course, whether as part of the community group interaction, comments, group calls, or otherwise, is not confidential, and we accept no liability to you for any loss suffered by you as a result of you disclosing your confidential information during your participation in any of our programs and courses.

These Terms apply when you purchase one of our digital products (Content) available for purchase on our Site. You must read and agree to the Terms before proceeding with the purchase of any Content.

5.1 When you place an order via our website (Order), you will receive an acknowledgment email confirming receipt of your Order (Acknowledgment). The Acknowledgment is not our acceptance of your Order.

5.2 A contract will not be formed between us until we send you confirmation that the Content has been dispatched to you by email or other form of digital download (Contract). In the case of audio, text, video, or online course content hosted on our Site, we grant you a limited, revocable, non-exclusive, and non-transferable licence to listen to, download, watch, or stream such content for your personal, non-commercial use, subject to the terms and conditions of any applicable third-party platform used to host our Site.

5.3 If you make more than one Order, a new contract will be created each time you place an Order.

5.4 You agree that you will not copy, reproduce, distribute, or use the Content other than as set out in these Terms and that you must not sell, transfer, lease, modify, distribute, or publicly perform the Content provided to you by us.

5.5 If you breach these Terms, we reserve the right to terminate your licence to use any Content. Only those products or services listed in the confirmation email sent at the time of dispatch will be included in the contract formed. Any additional order for one-on-one services or other Content we offer will be subject to another contract.

We use our best efforts to ensure that all details, descriptions, and prices that appear on this Website are accurate; however, errors may occur. If we discover an error in the price of any Goods advertised, we will correct the error within a reasonable time.

Delivery costs will be charged in addition to the purchase of Goods at our discretion and depending on your location; such additional charges are clearly displayed where applicable and included in the “Total Cost” at checkout.

Any payments will be made through our third-party payment processor or by any other payment method set out on the Platform. To the extent permitted by law, our service fee is non-cancellable and non-refundable. We reserve the right to set out a number of payment methods on the Platform. Where a Third Party Payment Processor is used, that payment will be subject to additional terms and conditions (Third Party Terms). Please review any relevant Third Party Terms before using your selected payment method.

We will advise you at the time of purchase of the currency in which you are required to pay for the Goods. All prices will always be in USD (United States Dollars). If you are charged in Australian dollars, Goods and Services Tax (GST) may be added to the price at our discretion.

The Content will be provided to you by email or other form of digital download, including but not limited to streaming from a third-party platform or downloadable documents or files. You acknowledge and agree that any use of a third-party platform means you will be subject to the terms and conditions of that platform as well as these online purchase terms and conditions.

You must inspect the Content immediately upon download or receipt and notify us of any issues with the download. We reserve the right to remove active links for the download of content after 24 hours of purchase.

If you fail to give such notice, the Goods will be deemed to be in accordance with the specified requirements. No claim will be recognised unless made in writing and received by us within 24 hours after receipt of the Goods. This paragraph does not apply if the Goods are subject to consumer guarantees imposed under the Australian Consumer Law.

Due to the nature of digital products and their immediate availability to you, we do not offer refunds if you change your mind or make the wrong decision. Any refund will be at our absolute discretion.

14.1 This agreement shall operate for the period for which you have access to the Course or Service and will be ongoing until such time as access is terminated at the end of your access period.

14.2 We may terminate this agreement at any time, for any reason, with immediate effect by sending you notice to that effect by email.

14.3 Upon termination, your right to use the Services immediately ceases, and we have no obligation to forward any unread or unsent messages.

16.1 Our total liability to you, for any one event or series of related events, and whether in contract, tort, negligence, breach of statutory duty or otherwise, shall be limited to the amount of your Course fee.

16.2 Neither party shall be liable to the other for any indirect or consequential loss or damage, including but not limited to loss of data or profits.

18.1 If any term or provision of this agreement is held to be void, invalid, or unenforceable, it shall be treated as changed or reduced, only to the extent necessary to bring it within the laws of that jurisdiction.

18.2 The rights and obligations of the parties set out in this agreement shall pass to any permitted successor in title.

18.3 If you are in breach of any term of this agreement, we may publish all text and Content relating to the claimed breach, including your name and email address, and terminate your account.

18.4 You agree not to make any false, misleading, or defamatory statements about us, our courses, or our services. In the event of any such statements made online or offline, we reserve the right to take appropriate action, which may include legal remedies, to protect our reputation. Any damages incurred as a result of your actions may be pursued through appropriate legal channels.

19.1 During, or in connection with, the Course or Services, you may create, appear in, or be mentioned in images, audio recordings, video recordings, and/or text published to any social media account or online platform ("Participant Related Content"). Without limitation, Participant Related Content may include any content the Company publishes.

19.2 You irrevocably consent to us using, in perpetuity, and without any fee or royalty payable to you, any Participant Related Content in marketing our Course, future programs, and our services.

19.3 You waive the right to inspect or approve the finished product, including written or electronic copy, wherein your name, likeness, or content appears.

19.4 You represent and warrant that you have the authority to provide the Company with the consents set out in this clause.

19.5 You agree to release and hold the Company harmless from all claims arising from the Company's use of the Participant Related Content.

20.1 Entire Agreement: These Terms constitute the entire agreement between you and us.

20.2 Variation: We may modify these Terms from time to time by posting the amended Terms on the Platform. By continuing to use the Platform after any such modification, you agree to the amended terms.

20.3 Severance: The provisions of these Terms are severable; if any provision is held to be void or unenforceable, that provision is severed without affecting the remainder.

20.4 Jurisdiction: These Terms, and your Order, are governed by the laws of New South Wales, Australia. You irrevocably submit to the exclusive jurisdiction of the courts operating in New South Wales.

For any questions and notices, please contact us at:

The Coach Code
ABN: 14 299 664 081
Email: hello@thecoachcode.co